REAL SYNERGY
Domain and website handover checklist

Domain and project:
Receiving lead:
Departing agency lead:
Change window and observation period:
Person who can approve rollback:
Emergency contact route independent of business email:

Inventory (record where credentials are held and keep secrets out of this form)
[ ] Domain holder, registrar, renewal date and billing checked.
[ ] Admin login, multi-factor authentication and account recovery tested.
[ ] DNS host, nameservers, zone export, TTLs and DNSSEC status recorded.
[ ] Website records, including www and IPv6 where used, documented.
[ ] MX, SPF, DKIM, DMARC and other mail service records checked.
[ ] All other subdomains and third-party service records inventoried.
[ ] Hosting, CMS, repository, licences and renewals assigned to named owners.
[ ] Files, database and uploads restored to a private test environment.
[ ] Live integrations and outbound messages disabled on the test site.
[ ] Plan agreed for late enquiries, orders or edits.
[ ] New and old record values, rollback steps and faults that trigger them agreed.

Checks after the change
[ ] Bare name, www, HTTPS and key bookmarked pages checked.
[ ] An unknown address produces the expected missing-page response.
[ ] External inbound mail, outbound replies, aliases and authentication tested.
[ ] Web forms, attachments, application emails and password resets tested.
[ ] Fresh submissions across old and new hosts reconciled.
[ ] Monitoring and renewal reminders reach the receiving team.
[ ] Old access removed and shared secrets rotated after acceptance.

Record for each test or open issue
Test or item:
Owner:
Date and expected result:
Observed result and secure evidence location:
Next action, deadline and retest:
Decision to accept or roll back:
Approved by and date: