Privacy and cookies
What happens when you read a guide, search the site, download a worksheet or send a correction to the Real Synergy editor.
Reading and searching
You can read and download the guides without an account. The site serves its own styles, fonts and illustrations. It uses no advertising cookies or third-party analytics. A search term appears in the web address, so use general keywords and keep personal information out of searches.
Like other websites, the host can record the requested address, time, network address, browser details and response status in its access or error logs. These records help diagnose faults and protect the service. For old numeric article links the application also records the article number, date and outcome so we can identify missing resources. That separate diagnostic log rotates daily and retains up to 30 daily files.
Contacting the editor
The contact page uses essential security and session cookies to protect the form and display its confirmation. The form asks for a note, the affected page and an optional reply address. The editor uses these details to investigate the report or respond. Reports are stored privately on the site’s host and can be deleted when the editor has finished dealing with them.
If you include personal details in a note, you can ask the editor to locate or delete it. Give the approximate date, page and the reply address you supplied. Contact Real Synergy.